AI-driven Personalization
Engage your visitors in real-time with AI-based recommendations, while they are on your site and convert them into customers
(As experienced by a top 10 retail company)
(Based on in-session user behavior)
(Based on real-time, margin-aware offers)
Intelligent Customer Engagement
Deliver relevant, engaging, 1:1 ‘in-the-moment’ experiences using AI-based predictions that influence purchases and increase loyalty across all of your channels on a single platform. Capture interaction across channels such as web, mobile app, chatbot, smart watch, ATMs, POS, kiosks, on-site and more
Real-time, “in-the moment” Interaction Management
Personalization &
Targeting
Omni-channel,
Omni-present Marketing
Customer Data
Management
Real-time,
AI-based Recommendations
Single
Customer View
Solutions across many industries
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Activity-Driven Offers
that are triggered in-session based on real-time activity, both online and in-store
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Increased Store Traffic
incentivized by time- and location-sensitive notifications
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Loyalty Reminders
that keep customers informed about their points as they shop
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Transaction Completion
to finalize unfinished sales across channels and sessions
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Store Pick-Up Offers
that remind customers of relevant items at the time of in-store pickup
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Real-Time Assistance
on a 1:1 level based on event-driven, situational data
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Connecting the Online & Offline Experience
with seamless, personalized cross-channel engagement
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Optimized Pre-Trip Planning
based on data from historic and real-time brand interactions
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Booking Completion
that preserves and acts on customer to drive completion, no matter the current channel
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Loyalty Reminders
that keep customers informed about their points as they plan and pay
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Time- and Location- Sensitive Offers
dynamically deployed on-site for maximum impact and elevated guest experiences
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Post-Stay Engagement
that boosts overall satisfaction and encourages long-term loyalty
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Drive Traffic to Store
with compelling and meaningful notifications
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Loyalty Reminders
that keep customers informed about their points as they shop
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Time, Weather and Location-Sensitive Offers
dynamically deployed at the right time for maximum impact and experience
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Cross Sell/Upsell
to promote related products based on past and present customer activity
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Activity-Driven Interactions
that are triggered based on real-time online and on-premises activity
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Customer Onboarding
to educate visitors with in-the-moment information and relevant assistance
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Credit Card-Driven Actions
that leverage card activity to pinpoint customer location and deliver applicable offers
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Form & Transaction Completion
that preserves and acts on customer to drive completion, no matter the current channel
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Location-Based Engagement
that correlates current location with likely activity, then deploys appropriate interactions
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Real-Time Assistance
on a 1:1 level based on event-driven, situational data
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AI-Based Personalization Provides 10%+ Revenue Uplift
From emails to pop-ups to push notifications, today’s consumers are...
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Intelligent Customer Engagement for Quick Service Restaurants
With the increased customer adoption of all things digital...
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ZineOne, and its Intelligent Customer Engagement platform, is a Gartner Cool Vendor
Each year, Gartner identifies Cool vendors in key technology areas...
