What can predictive engagement do for you?

50+% redemption rate for personalized offers
Up to 90% accuracy of predictive models
16% conversion rate lift
25x revenue return on cost of campaign

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ZineOne Debuts in Gartner's MQ

Our AI-based personalization platform receives recognition for its strengths in Data Processing and Analytics, Targeting and Triggering, and Market Responsiveness and Innovation.

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When’s the exact, right moment to engage your visitors?

You have a lot of traffic, great products, and the right offer. So, why aren’t your visitors engaging?

ZineOne’s predictive engagement platform can tell you why and help you fix it.

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The Zineone ICE Platform is a versatile tool which enables us to deliver contextually relevant communication to our customers… The Zineone team has partnered very effectively with my organization in the process of integrating, testing and usage of the platform for digital marketing operations. Being a new startup, they are extremely agile and able to custom-develop the solution to meet our business requirements.

– Head of Digital Marketing and Business in the Finance Industry

– Head of Digital Marketing and Business in the Finance Industry

Enable the right moment of engagement

Marketers spend huge amounts to fill the top of the funnel yet 70% of carts are abandoned and only about 3% of browsers make a purchase. Why is middle of the funnel optimization so difficult?
Consumers expect relevant and helpful engagement but they are most effective only when done at the right moments. ZineOne’s Intelligent Customer Engagement platform uncovers the precise “moment” to interact with visitors across channels, right when they need it.

Here is what you can expect to achieve with the ZineOne ICE platform:

Increase Conversion Rates

Real-Time Decisions

Optimize Offers & Promo Budget

Analytics & Insights

Channel-Agnostic Engagement

More Satisfied Customers

Hyper
Personalization

Predictive
Engagement

Channel Agnostic
Marketing

Customer Data
Management

Testing and
Experience Optimization

Single
Customer View

ZineOne: The Next Generation Predictive Engagement Platform

ZineOne enables large enterprises in the retail, grocery, restaurant, hospitality, and banking industries to understand and respond in-the-moment to individual customer activity with a predictive personalized experience while solving the challenge of 1:1 engagement at scale.

Predictive Intelligence Engine:

Delivers personalized 1:1 customer experiences in milliseconds based on the determinations made by the Predictive Intelligence Engine.

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Why ZineOne

In the realm of digital transactions, predictive responses need to be immediate, relevant, and helpful. ZineOne’s Intelligent Customer Engagement (ICE) platform enables business users to understand and respond in-the-moment with relevant 1:1 customer engagements to influence desired outcomes.

ZineOne has delivered nearly $1 billion dollars in new revenue while respecting and preserving margins for companies who seek to provide consumers with superior digital experiences.

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Industries

The ZineOne Intelligent Customer Engagement platform provides an open ecosystem that enables business users of consumer-facing enterprise to leverage their existing enterprise systems, combined with third-party and live, streaming data to increase conversions, optimize their offers and promo budget while improving the consumers’ experience.

Convenience Stores

Financial Services

Grocery

Quick Service Restaurant

Retail

Travel & Hospitality

Resources

Interview Series

Thought Leadership Interview Series: Mapping the Consumer Genome

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Guides and reports

Gartner’s 2020 Magic Quadrant for Personalization Engines

Explainer video

How Does ZineOne Work? Watch the Video to Find Out

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Gartner “Magic Quadrant for Personalization Engines” by Jennifer Polk, Claire Tassin, Jason McNellis, July 13, 2020. The views on this page are of ZineOne and not Gartner’s. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.