How to Get Real-Time Results from High-Value Purchases
Securing the Sale of Infrequently-Purchased Items through Machine Learning Models Did you know that it costs five times more to...
To Buy or to Build Your Real-time Personalization Platform?
The Pros and Cons of Constructing a Real-time Personalization Platform Internally versus Partnering with an External Provider These days, achieving...
Serving Up In-the-Moment Personalization
Real-Time, Omni-Channel Engagement in the Modern Quick Service Restaurant and Convenience Store Imagine this: as lunch time approaches, Dave peruses...
The Privacy Paradox
The Importance of Customer Data Management for Authentic Personalization There is a privacy paradox when it comes to the use...
ZineOne Recognized in Multiple Gartner and Forrester Reports
Companies today face a new class of customer engagement challenges. Customers' ever-present digital connections result in heightened expectations for their...
Must-Haves for True Machine Learning
Debunking the top myths surrounding machine learning models for smart customer engagement We’ve all heard about machine learning (ML) and...
Call in the Engagement Experts
The Evolution of Personalization and Its Impact on Customer Experience From knowing their local shop clerks and owners to conducting...
From Casual to Converted
The Future of Personalized Customer Engagement As retailers attempt to earn a larger share of shoppers’ loyalty, trust, and revenue,...
How to Expedite Engagement for Rapid Results
Breaking Down Customer Data Silos to Enable Real-Time Personalization It’s no secret that customer experience has evolved in recent years...
Consumer Goods Intelligence in Action
Top 5 Examples of Product-Integrated AI & ML to Enhance Your Customer Experience Strategy Experts often discuss the power of...
Retail Intelligence in Action
Top 5 examples of AI & MLto enhance your enterprise’s customer experience strategy Experts often discuss the power of Artificial...
Closing the Personalization Capability Gap
While the retail industry recognizes the importance of offering personalized customer experience, a new study reveals that most retailers still...