ZineOne Recognized in Multiple Gartner and Forrester Reports
Companies today face a new class of customer engagement challenges. Customers' ever-present digital connections result in heightened expectations for their...
Must-Haves for True Machine Learning
Debunking the top myths surrounding machine learning models for smart customer engagement We’ve all heard about machine learning (ML) and...
Call in the Engagement Experts
The Evolution of Personalization and Its Impact on Customer Experience From knowing their local shop clerks and owners to conducting...
From Casual to Converted
The Future of Personalized Customer Engagement As retailers attempt to earn a larger share of shoppers’ loyalty, trust, and revenue,...
How to Expedite Engagement for Rapid Results
Breaking Down Customer Data Silos to Enable Real-Time Personalization It’s no secret that customer experience has evolved in recent years...
Consumer Goods Intelligence in Action
Top 5 Examples of Product-Integrated AI & ML to Enhance Your Customer Experience Strategy Experts often discuss the power of...
Retail Intelligence in Action
Top 5 examples of AI & MLto enhance your enterprise’s customer experience strategy Experts often discuss the power of Artificial...
Closing the Personalization Capability Gap
While the retail industry recognizes the importance of offering personalized customer experience, a new study reveals that most retailers still...
The Challenge of Personalization at Scale
Personalization is a crucial weapon in a marketer's arsenal in delivering a world-class experience for its customers and bringing value...
Quick Service Restaurants & Convenience Store Intelligence in Action
Top 5 examples of AI & ML to enhance your Quick Service Restaurants or Convenience Store’s customer experience strategy Experts...
Banking Intelligence in Action
Top 5 Examples of AI & ML to Enhance Your Bank’s Customer Experience Strategy Experts often discuss the power of...
Re-defining Personalization with Artificial Intelligence
Who are the 10 Most Influential Artificial Intelligence Executives in 2019? ZineOne’s CEO Debjani Deb is proud to be recognized...