Blog

Delivering Elevated, Differentiated Guest Experiences with Real-Time Personalization

The hotel industry may be one of the fastest growing sectors in hospitality, but it is also operating in a...
Posted by:
Sona Sharma

Real-Time Personalization as Powerful Motivation

Driving In-Store Visits Using Contextual Engagement What does it to take to persuade more shoppers to visit brick-and-mortar stores in...
Posted by:
Sona Sharma

Gartner recognizes ZineOne as a 2018 Cool Vendor

ZineOne, and its Customer Engagement Hub (CEH), has been selected as a “Cool Vendor” in Gartner’s May 2018 Cool Vendors...
Posted by:
Sona Sharma

Adding Spontaneity to Personalized Guest Experiences

Is it better to just send a reminder to your guest about their spa appointment or offer to re-schedule the...
Posted by:
Aurobindo Sarkar

Machine Learning Models in Event-Driven Architectures

A variety of real-world processes produce sequences of data whose complex temporal dynamics need to be modeled. For example, real...
Posted by:
Aurobindo Sarkar

Personalization.ai: A New Paradigm in Customer Engagement

In the last six months we have seen significant emergence and focus on personalization projects within the large enterprise. Today...
Posted by:
Debjani Deb