How to Get Real-Time Results from High-Value Purchases

Posted by: Sona Sharma
Securing the Sale of Infrequently-Purchased Items through Machine Learning Models Did you know that it costs five times more to...

To Buy or to Build Your Real-time Personalization Platform?

Posted by: Aurobindo Sarkar
The Pros  and Cons of Constructing a Real-time Personalization Platform Internally versus Partnering with an External Provider These days, achieving...

Serving Up In-the-Moment Personalization

Posted by: Priya Saha
Real-Time, Omni-Channel Engagement in the Modern Quick Service Restaurant and Convenience Store Imagine this: as lunch time approaches, Dave peruses...

The Privacy Paradox

Posted by: Sona Sharma
The Importance of Customer Data Management for Authentic Personalization There is a privacy paradox when it comes to the use...

ZineOne Recognized in Multiple Gartner and Forrester Reports

Posted by: Janet Jaiswal
Companies today face a new class of customer engagement challenges. Customers' ever-present digital connections result in heightened expectations for their...

Must-Haves for True Machine Learning

Posted by: Seth Jennings
Debunking the top myths surrounding machine learning models for smart customer engagement We’ve all heard about machine learning (ML) and...

Call in the Engagement Experts

Posted by: Sona Sharma
The Evolution of Personalization and Its Impact on Customer Experience From knowing their local shop clerks and owners to conducting...

From Casual to Converted

Posted by: Sona Sharma
The Future of Personalized Customer Engagement    As retailers attempt to earn a larger share of shoppers’ loyalty, trust, and revenue,...

How to Expedite Engagement for Rapid Results

Posted by: Leo Merle
Breaking Down Customer Data Silos to Enable Real-Time Personalization It’s no secret that customer experience has evolved in recent years...

Consumer Goods Intelligence in Action

Posted by: Sona Sharma
Top 5 Examples of Product-Integrated AI & ML to Enhance Your Customer Experience Strategy Experts often discuss the power of...

Retail Intelligence in Action

Posted by: Leo Merle
Top 5 examples of AI & MLto enhance your enterprise’s customer experience strategy Experts often discuss the power of Artificial...

Closing the Personalization Capability Gap

Posted by: Sona Sharma
While the retail industry recognizes the importance of offering personalized customer experience, a new study reveals that most retailers still...
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