Blog

Real-Time Personalization as Powerful Motivation

Posted by: Sona Sharma
Driving In-Store Visits Using Contextual Engagement What does it take to persuade more shoppers to visit brick-and-mortar stores in the...

Gartner recognizes ZineOne as a 2018 Cool Vendor

Posted by: Sona Sharma
ZineOne, and its Customer Engagement Hub (CEH), has been selected as a “Cool Vendor” in Gartner’s May 2018 Cool Vendors...

Adding Spontaneity to Personalized Guest Experiences

Posted by: Aurobindo Sarkar
Is it better to just send a reminder to your guest about their spa appointment or offer to re-schedule the...

Machine Learning Models in Event-Driven Architectures

Posted by: Aurobindo Sarkar
A variety of real-world processes produce sequences of data whose complex temporal dynamics need to be modeled. For example, real...

Personalization.AI: A New Paradigm in Customer Engagement

Posted by: Debjani Deb
In the last six months we have seen significant emergence and focus on personalization projects within the large enterprise. Today...

It’s All About Data and Learning for Bankers

Posted by: Trevor Duguay
The buzz at the 2018 Financial Brand Forum this week was all about adopting machine learning and artificial intelligence technologies...

AI Powered Customer Engagement in Banking

Posted by: Sona Sharma
Let’s say Sam, a Bank of Someplace customer, has his heart set on Tesla, model 3. He is currently shopping...

Retail Gets Personal With AI and ML

Posted by: Trevor Duguay
Retailers have now universally accepted that connecting their online and offline customer journeys with real-time, personalized engagement will be critical...

Staying Competitive in Banking With Real-Time Personalization

Posted by: Sona Sharma
It's no secret that the banking industry has been on the path to digital transformation for the past few years,...

Omidyar Invests in ZineOne

Posted by: Smita Aggarwal and Ken Miller
The company helps traditional brick-and-mortar enterprises re-imagine customer engagement in a new, real-time, high-touch, digital world Milpitas, California, March 19,...

NRF2018 – The year in which retail found its groove back!

Posted by: Sona Sharma
#NRF2018 was simply one of the best, positive and forward-looking NRF gatherings in a very long time. Despite the cold...

CeleritiFinTech Innovation Summit Key Takeaways

Posted by: Trevor Duguay
Banking Innovation Summit CeleritiFinTech kicked off 2018 with their Banking Innovation Summit in Marco Island, Florida. The event demonstrated CFT’s...