Closing the Personalization Capability Gap

Posted by: Sona Sharma
While the retail industry recognizes the importance of offering personalized customer experience, a new study reveals that most retailers still...

The Challenge of Personalization at Scale

Posted by: Janet Jaiswal
Personalization is a crucial weapon in a marketer's arsenal in delivering a world-class experience for its customers and bringing value...

Quick Service Restaurants & Convenience Store Intelligence in Action

Posted by: Leo Merle
Top 5 examples of AI & ML to enhance your Quick Service Restaurants or Convenience Store’s customer experience strategy Experts...

Banking Intelligence in Action

Posted by: Leo Merle
Top 5 Examples of AI & ML to Enhance Your Bank’s Customer Experience Strategy Experts often discuss the power of...

Re-defining Personalization with Artificial Intelligence

Posted by: Janet Jaiswal
Who are the 10 Most Influential Artificial Intelligence Executives in 2019? ZineOne’s CEO Debjani Deb is proud to be recognized...

Customer Loyalty Programs, Designed with Shoppers in Mind

Posted by: Leo Merle
Looking Past the Points to Deliver the Connection Customers Need In the retail industry, neither behavioral loyalty nor rational loyalty—the...

Personalization Housekeeping for the Hospitality Sector

Posted by: Leo Merle
What Hospitality Providers Should Have in Place to Optimize Real-Time Personalization Efforts From crowdsourced rentals to boutique inns, the hospitality...

What is Next-Best, Real-Time Marketing?

Posted by: Sona Sharma
Learn How Next-Best Interaction Leads to Next-Gen Personalization The marketing landscape is shifting rapidly. After decades of fixed, persona-based personalization...

Seamless Shopping for Dads and Grads

Posted by: Leo Merle
How Real-Time Personalization Engages Shoppers of Graduation & Father’s Day Gifts As graduation ceremonies and Father’s Day celebrations approach, shoppers...

ZineOne, and its Intelligent Customer Engagement platform, is a Gartner Cool Vendor

Posted by: Janet Jaiswal
Each year, Gartner identifies Cool vendors in key technology areas and publishes a series of research reports highlighting interesting, new,...

Breaking Your Bank’s Paradigms for Intelligent Customer Engagement

Posted by: Sona Sharma
Embracing New Engagement Approaches for Modern Banking In recent decades, the financial industry has undergone significant advancements in accessibility, security,...

Ready to Improve Customer Retention?

Posted by: Leo Merle
Drive Long-Term Loyalty with Personalized Customer Retention Strategies Retailers know that revenue boosts rarely come from newly converted customers, but...
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