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Shoptalk 2019: Next Gen Technologies, Trends and Business Models in Retail

Posted on: February 26, 2019 | Posted by: Sona Sharma

With only four days left to go for Shoptalk 2019, a conference that leads the conversation on the latest innovations and trends in retail and e-commerce, team ZineOne is all geared up for a fun and informative event.

Held at the beautiful Venetian in Las Vegas, March 3-6, Shoptalk has a rich agenda with a strong lineup of thought leaders from top retail brands who will be sharing their opinions and experiences. Listed below are some of the sessions that have piqued our interest:

The Digital Transformation of Traditional Retailers and Brands (Sunday, Mar 3, 1:45p-2:25p):
In this session, speakers will talk about the challenges tackled and progress made in their digital transformation journey.

  • Suzanne Hader, Chief Marketing Officer, John Hardy
  • Narayan Iyengar, SVP, Digital & eCommerce, Albertsons
  • Doug Straton, Chief Digital Commerce Officer, The Hershey Company

Customer Data and Brand-Building (Monday, Mar 4, 10:00a-10:40a): In this session, speakers will discuss the insights they are collecting from customer data, both online and offline, to create engaging new experiences for shoppers.

  • Edward Park, SVP of North America, GUESS? Inc.
  • Tami Mohney, EVP, Marketing, eCommerce and HR, Modell’s Sporting Goods
  • Sarah Engel, VP, Marketing & Creative Communications, Lilly Pulitzer
  • Brendan Witcher, VP & Principal Analyst, Forrester Research (Interviewer)

Delighting Customers through Personal Interactions (Tuesday, Mar 5, 10:00a – 10:40a): Hear from industry leaders how they are using personalization tactics online and offline to create more relevant, engaging shopping experiences.

  • Dave Kimbell, Chief Merchandising & Marketing Officer, Ulta Beauty
  • Mike Smith, President & Chief Operating Officer, Stitch Fix
  • Mark Abraham, Senior Partner & Managing Director, Boston Consulting Group (Interviewer)

The Intelligent Store (Tuesday, Mar 5, 10:00a – 10:40a):  This session will feature retailers that are using technology to optimize their stores to better understand shopper behavior.

  • Anshu Bhardwaj, VP, Product, Sam’s Club
  • Kevin McKenzie, EVP, Chief Digital Officer, Macerich
  • Kelly Kowal, Managing Director, Farfetch Black & White, Farfetch
  • Chris Walton, CEO, Red Archer Retail, Omni Talk (Interviewer)

Emerging Shopping Experiences: Checkout, Voice and More (Tuesday, Mar 5, 3:35p-4:15p): Hear from innovative retailers that have embraced new checkout technologies in their quest to remove a key pain point for shoppers.

  • Tarang Sethia, VP, Digital Customer & Store Experience, 7-Eleven
  • Eddie Garcia, VP, End-to-End Experience, Sam’s Club
  • Larry Adams, Voice Shopping Product Lead, Google
  • Pano Anthos, Founder & Managing Director, XRC Labs (Interviewer)

Top AI Use Cases in Retail  (Wednesday, Mar 6, 10:50a-11:50a): In this session we will learn about the top use cases for artificial intelligence in retail from experts.

  • Jack Hanlon, VP, Analytics, Jet.com
  • Jennifer Ogden-Reese, Chief Marketing Officer, SeatGeek
  • Pradeep Elankumaran, Co-Founder & CEO, Farmstead
  • Erik Andrejko, Chief Technology Officer, evolv, a Kraft Heinz company, Kraft Heinz
  • Janie Yu, Partner, Fung Capital (Interviewer)

Using Customer Data to Engage Shoppers: Marketing, Loyalty and More  (Wednesday, Mar 6, 10:50a-11:50a): Learn how retailers are integrating customer data to understand shopper behavior more holistically and create meaningful relationships with their customers.

  • Chris Fitzpatrick, VP Business Analytics & Strategy, Vineyard Vines
  • Elpida Ormanidou, SVP, Insights & Analytics, Chico’s FAS
  • Mike Molitor, Head of eCommerce & Loyalty, Raley’s
  • Julie Roy, VP, CRM, Digital, & Marketing Analytics, DSW
  • Veronika Sonsev, Partner, Chameleon Collective (Interviewer)

Stop by booth #5028 to meet the ZineOne team, pick up some swag and talk to the team about how ZineOne’s AI-powered real-time personalization is delivering differentiated customer experiences for top retailers.

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