I am excited to announce that ZineOne’s Intelligent Customer Engagement (ICE) platform, which provides enterprise brands the power to offer timely and relevant online shopping experiences, is now available on Microsoft AppSource, an online cloud marketplace that provides tailored line-of-business solutions.
ZineOne, a Preferred Co-Sell partner with Microsoft, is an AI-driven personalization platform that delivers real-time intelligent customer experiences in every key moment, every time. Such individualized customer engagement helps businesses convert more online visitors and undecided window-shoppers into customers. Despite the enormous investment businesses make in attracting visitors through their digital properties, the average conversion rates range from 2% to 4%. This phenomenon is even more pronounced today during the global pandemic crisis when sales are down and consumers, though browsing, are not buying because of economic uncertainty.
Companies that use the ICE platform have seen an average revenue lift of 10%+ across visitors. Working together, AppSource and ZineOne will provide robust computing and predictive personalization capabilities that enable the platform to scale as demand intensifies. The partnership offers a unique solution for businesses that wish to provide consumers with delightful shopping experiences with intent prediction and contextually aware interactions.
Business users can learn more about the ease and benefits of using ZineOne at its page in AppSource and developers can read more about the ICE platform’s capabilities in Microsoft Azure Marketplace. This functionality extends to anyone using MS Dynamics 365 in retail and e-commerce.
It’s true that behind every successful company is a robust product, a dedicated and visionary team, and a supportive network of partners. It’s indeed a pleasure to add Microsoft to our growing list of trusted partners and collaborators, such as Accenture, Digitas, Publicis Sapient, and more. We are thrilled to be part of both Microsoft AppSource and Microsoft Azure Marketplace and as a Preferred Co-Sell partner to deliver AI-powered, personalized customer experiences to all Microsoft customers.