Customer Data Management

Easily combine live, stored, and 3rd party data from multiple sources into a comprehensive view of each visitor so you can take meaningful action while protecting your data and customer privacy.

Home - Capabilities - Customer Data Management

Easily combine data from many sources into a comprehensive view of each and every visitor and customer so you can form meaningful insights while protecting your data. The ZineOne ICE platform easily incorporates both streaming and stored data and allows you to take meaningful action in milliseconds.

Integrate new touchpoints

Data is the lifeblood for marketers who want to obtain meaningful insights. With the ZineOne ICE open data platform, you can easily add a new source of data or let us integrate data from multiple sources such as your email marketing solution, POS systems, call center solutions, CRM, CDP, DMPs, data warehouse, and others. We can also integrate third-party data such as weather, zip codes, events, triggers, and more.

The platform also has many pre-built integrations so you can take advantage of different technologies such as mobile, tablets, email, search, website, AdTech, location info, chatbots, APIs, SDKs, Webhooks and more.

Instantly capture new data

The ZineOne ICE platform lets you capture any source of information on the fly as its generated and integrates it with existing data. Also, our schema-less data management approach means that you won’t have to face the difficult task of collecting, cleaning, and analyzing your data so you can focus on building the best experiences for your customers faster.

Obtain a comprehensive view

Whether you bring your own CDP or DMP or leverage the one we create for you, you can be sure that with our approach of incorporating your existing data stores with streaming data generated from your digital properties together with third-party data, you have the most comprehensive view of your visitors and customers.

Treat sensitive data responsibly

Lastly, we treat your data responsibly so you can rest assured that your data is managed with privacy, security, and compliance in mind.

Resources

Guides and reports

Event-Driven Architectures

Datasheet

ZineOne Intelligent Customer Engagement Architecture

ZineOne Intelligent Customer Engagement (ICE) platform

Despite the hundreds of millions of dollars spent on advertising, search, and promotions to drive traffic to your digital sites, the average conversion rate range from 2% to 4%. To convert more traffic, you need to deliver relevant, engaging, 1:1 ‘in-the-moment’ experiences. AI-based predictions can provide highly relevant and accurate recommendations that can influence purchases and increase loyalty across all of your channels on a single platform.

Use Cases

Financial Services

Retail

Quick Service Restaurants

Capabilities

Supported Integrations

Predictive Personalization

In-the-moment Predictive Engagement

Channel Agnostic Marketing