Create omnichannel experiences that influence customer action at just the right moment. ZineOne’s ICE platform enables your company to discover points of influence in the customer journey where certain engagements can yield the best possible results, interweaving digital and physical channels to maximize experience and convenience for customers. As a result, the platform enables your company to deepen your relationship with customers by delivering increasingly relevant, engaging, in-the-moment messages that drive loyalty and sales across a multitude of channels.
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ZineOne Intelligent Customer Engagement (ICE) platform
Despite the hundreds of millions of dollars spent on advertising, search, and promotions to drive traffic to your digital sites, the average conversion rate range from 2% to 4%. To convert more traffic, you need to deliver relevant, engaging, 1:1 ‘in-the-moment’ experiences. AI-based predictions can provide highly relevant and accurate recommendations that can influence purchases and increase loyalty across all of your channels on a single platform.