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How does personalization impact customer churn The Light Bulb Moment: Customer Churn
The customer drop-off and how to prevent it   Customer churn, also known as customer attrition,  is a vital…
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Shoptalk Meetup: Join industry leaders and changemakers from October 20 – 22 to discuss the latest innovations and technologies transforming retail. What to Expect at Shoptalk Meetup
Hot topics to discuss at Shoptalk’s first virtual event COVID-19 has certainly made an impact on live events…
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Behavioral Segmentation media Behavioral Segmentation
Creating a More Personalized Customer Experience The concept of marketing segmentation emerged in the 1950s. Since its emergence,…
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COVID-19 has transformed the holiday shopping season ‘Tis the Season of Uncertainty
How Retailers Can Prepare for the 2020 Holiday Shopping Season The holiday season is the most critical time…
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What are systems of engagement? What are Systems of Engagement?
Understanding Customers and Orchestrating Interactions at Scale In today’s world of instant gratification, with an expansive host of…
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Personalization Housekeeping for the Hospitality Sector
What Hospitality Providers Should Have in Place to Optimize Real-Time Personalization Efforts From crowdsourced rentals to boutique inns,…
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Using data science and AI for personalizaation Utilizing Data Science & AI to Personalize the Customer Journey
In ZineOne’s Thought Leadership Interview series, we sit down with experts from across industries to discuss the latest…
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Thought Leadership Series: Simon Carpio, CarParts.com The Role of Relevance
Using In-the-Moment Context to Personalize the Customer Journey In ZineOne’s Thought Leadership Interview series, we sit down with…
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Accounting for relative temperature perceptions by location What’s the Weather Intelligence Today?
Harnessing the Power of Location & Weather Intelligence in QSR Imagine this: it is a 70° F day…
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Thought leadership interview series: Ashish Kumar, Gap Voices of Innovation
The Role of Data in Improving Your Customer Experience In ZineOne’s Thought Leadership Interview series, we sit down…
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