Gartner Cool Vendor 2018

Gartner Cool Vendor 2018 | ZineOne

ZineOne, and its Intelligent Customer Engagement platform has been selected as a 2018 Gartner Cool Vendor.

Each year, Gartner identifies Cool Vendors in key technology areas and publishes a series of research reports highlighting interesting, new, and innovative vendors, products and services. The ZineOne Intelligent Customer Engagement platform provides enterprises continuous, ‘in-the-moment’ intelligence about each customer, based on their past behaviors, real-time signals, and current environmental variables, and applies AI to immediately deliver a personalized experience that truly resonates.

Being named a 2018 Cool Vendor by Gartner is definitely exciting news for ZineOne, and we think it’s exciting news for you too.

Why Gartner thinks ZineOne is cool:

ZineOne is cool because its AI-powered streaming data processing capabilities enables organizations to identify event-driven, contextual and personalized customer interactions in real time so actions can be taken while still relevant.

According to Gartner, ZineOne helps organizations to:

  • Reach quickly to unexpected business moments
  • Instantly understand the state of the business, allowing decision makers to make real-time decisions
  • Process and absorb large volumes of data “on the move” or “in-flight”
  • Deliver an adaptable experience in real time.

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