2020 Gartner
Magic Quadrant

For Personalization Engines

ZineOne debuts in the report and receives recognition for its strengths in Data Processing and Analytics, Targeting and Triggering, and Market Responsiveness and Innovation.

As an innovator striving to reshape the future of individualized interactions in the digital domain, we see our debut in the Niche quadrant as recognition and proof that we’re on the right track. For this year’s report, Gartner identified 13 personalization engine providers and evaluated them on 15 different criteria.

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  • Why Gartner recognized ZineOne in the 2020 Magic Quadrant Report
  • What sets ZineOne apart from other personalization platforms
  • Whether your organization has the right solutions in place for intelligent customer engagement

ZineOne enables large enterprises in the retail, restaurant, hospitality, and banking industries to understand and respond in real-time to individual customer activity, solving the challenge of personalized engagement at scale.


ZineOne Customer Recognition

Vendor delivered what they promised 3 weeks earlier than due date and provided 2x the ROI. All vendor teams (e.g., Sales, Technical Sales, Executives, Data Scientists and Managers) were very professional, curious an very knowledgeable of their respectable areas. Product is working as designed and was highly customizable to our needs.

Sr. Innovation and Emerging Technology Engineer in the Communications Industry


Our endeavor is to use AI and ML to know what a consumer wants in any given moment in time, at any given location so that it adds value to the consumer’s journey.

– Debjani Deb, CEO & Co-Founder

See ZineOne in Action


Gartner “Magic Quadrant for Personalization Engines” by Jennifer Polk, Claire Tassin, Jason McNellis, July 13, 2020. The views on this page are of ZineOne and not Gartner’s. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.