Strategies for Relevant 1:1 Customer Interactions that Yield Real Results
As customer expectations rise and conversion rates stagnate, e-commerce companies need a solution that allows them to reach shoppers in new and innovative ways. How can they keep more visitors engaged in order to convert them into customers?
For e-commerce players in today’s competitive customer-driven landscape, the answer lies in acquiring access to relevant data sources and AI-based engagement tools that set your brand apart at every stage of a customer’s journey.
This eBook lists out strategies and examples for relevant 1:1 customer interactions that catch customer attention and nudge them to make a purchase. These include how to :
- Enable cross-channel engagement
- Create seamless interactions with authentic assistance
- Encompass the entire customer lifecycle
- Engage shoppers in their current context
- Predict customer purchases, preferences and more
Download this book to understand the power of AI-driven personalization and read strategies that you can use right away to prepare for the upcoming holiday season.