Customer Engagement
Woman using multiple devices at home Back to Basics: Why Personalization?
Keeping up with Consumers’ Buying Behavior and Expectations for an Individualized Customer Journey If you are a business…
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2 partners shaking hands ZineOne’s Intelligent Customer Engagement Platform is Now Available on Microsoft AppSource
I am excited to announce that ZineOne’s Intelligent Customer Engagement (ICE) platform, which provides enterprise brands the power…
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The Light Bulb Moment: Consumer Insights
What are Consumer Insights? Consumer insights are actionable information on consumer behaviors and trends that are collected and…
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Customer-DNA-FeaturedImage “Customer DNA™” and its Impact on Customer Engagement
In today’s hyper-connected world, customers expect businesses to cater to their needs in real time, all the time,…
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Innovative AI and ML enhances data analytics to drive real-time customer engagement. Real-Time is Still in Business!
Innovative AI and ML enhances data analytics to drive on-demand customer engagement The notion of real-time engagement has…
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AI powered experiences in retail grocery COVID-19 and the Changing Face of Retail Food
The COVID-19 pandemic is quickly changing the face of retail food. Independent and big brand food stores, restaurants…
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Personalizing customer loyalty programs Adding a Personal Touch to Your Loyalty Program
Going Beyond Reward Points to Create the Connection Customers Seek The mobile device has become a central part…
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Adapting to the New Normal in Retail and E-commerce Adapting to the New Normal in Retail and E-commerce
Digital transformation has taken on a new meaning and urgency in the wake of the COVID-19 crisis. The…
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person typing on a keyboard Empowering Business Users to Build Powerful Customer Experiences
Business users can now create data-led customer experiences swiftly with ZineOne’s Experience Gallery For years, marketers and business…
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Gaining and maintaining consumer trust is paramount during the virus crisis Gaining Consumer Trust Online in Uncertain Times
Online shopping has become an essential service during the COVID-19 crisis. No longer is going to the supermarket,…
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