A New Event Driven Layer For Real-Time Personalization
ZineOne defines a new paradigm in customer engagement through a new event driven layer that connects the Systems of Engagement that users of the brand are on with the Systems of Record that house the data about the users. This new layer brings together the immediate context of each user and recognizes the best triggers for engagement, with that user, at the right time and on the right channel.
SYSTEMS OF ENGAGEMENT (SOE)
API ACCESS TO SYSTEMS OF RECORD (SOR)
Capture user activity from various digital endpoints
Indivualized Activity Stream