Intelligent Customer Engagement

Resources

Browse through insightful reports, case studies, infographics, and more to learn how top brands and companies intelligently personalize their customer engagement.

eBook, Report

Featured Post

Gartner Survey Analysis: Maximize CX and Personalization Efforts by Focusing on Privacy and Data Management

Thought Leadership Interview

Featured Post

Thought Leadership Interview Series: Mapping the Consumer Genome

eBook, Report

Featured Post

Forrester Report: Use Personalization To Drive Loyalty And Customer Obsession

Customer Success Story

Major Department Store Chain Boosts Revenue With Next-Gen Social Proof Strategies

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Major Department Store Chain Boosts Revenue With Next-Gen Social Proof Strategies

A leading department store partnered with ZineOne to harness real-time data to influence shopping behavior and conversions with social proof strategies.

Blog

Winning the E-commerce Race, Part 4

Customer Success Story

A Leading U.S. Retailer Achieved a 20.2% Lift in Revenue per Visitor with Real-Time Offers

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A Leading U.S. Retailer Achieved a 20.2% Lift in Revenue per Visitor

By leveraging ZineOne’s in-session intent prediction, the Retailer was able to deliver real-time offers to only those site visitors who were undecided about a purchase. The result was -- improved margins and significant increase in revenue.

Blog

Winning the E-commerce Race, Part 3

Thought Leadership Interview

Sarah Stalnecker of New Balance: How to Deliver on Consumer Expectations Using Data

Blog

Winning the E-commerce Race, Part 2

Blog

The Proof is in What the Crowd Says

Blog

Winning the E-commerce Race, Part 1

Blog

The Emergence of the Intelligence Layer

Blog

What’s the Weather Intelligence Today?

Thought Leadership Interview

Nikhil Chandurkar, Formerly of Kohl’s: Automating Retention Strategies in a World of Machine Learning

Thought Leadership Interview

Joel Layton of ADP: How to Add Value to the Customer Journey

Thought Leadership Interview

Dmitry Pavlov, Formerly of Walmart: The Next Challenge in the Area of Personalization

Blog

“Customer DNA™” and its Impact on Customer Engagement

Blog

Machine Learning Models in Event-Driven Architectures

Product Demo

In-the-Moment Personalization for Retail and eCommerce

Webinar

Winning the e-Commerce Race: Strategies to Secure Your Success

Blog

Maximize Conversions with Personalized Real-Time Offers

Blog

Customer Data Management

Blog

Omnichannel Marketing – The Complete Guide

Blog

Customer Data Platforms (CDP) versus Personalization Engines

Video

How HDFC Bank Delivers Hyper-Personalized Experiences

eBook, Report

Banking, Made Personal: Illustrating the Transformative Role of AI

eBook, Report

Your Guide to the Bank Branch of the Future

eBook, Report

Make Every Travel Experience Memorable

Create memorable consumer engagement through predictive intelligence

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