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Banking, Made Personal

Illustrating the Transformative Role of AI in 10 Financial Services Scenarios

In this eBook, we illustrate 10 financial services use cases and demonstrate how the ZineOne Intelligent Customer Engagement (ICE) platform empowers financial institutions to use predictive insights to identify visitor or customer intent and provide them relevant, timely, and helpful information and offers so they feel understood and valued.

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You’ll find solutions for 10 most common banking use cases:

  1. Early Intent Prediction
  2. Personalized Homepage
  3. Offer-Driven Personalization
  4. Form Completion Reminders
  5. Cross-Channel Interactions
  6. Event-Triggered Outreach
  7. Location-Based Offers
  8. Credit Card Limit Enhancements
  9. International Account Enhancements
  10. Clienteling

Download this eBook to see how financial institutions can deliver 1:1 personalization to every visitor and customer to increase engagement and conversions, reduce support inquiries, and enhance customer experience.

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