As customer expectations rise and conversion rates stagnate, e-commerce companies need a solution that allows them to reach shoppers in new and innovative ways. How can they keep more visitors engaged in order to convert them into customers?
For e-commerce players in today’s competitive customer-driven landscape, the answer lies in acquiring access to relevant data sources and AI-based engagement tools that set your brand apart at every stage of a customer’s journey.
This eBook lists out strategies and examples for relevant 1:1 customer interactions that catch customer attention and nudge them to make a purchase. These include how to:
Enable cross-channel engagement
Create seamless interactions with authentic assistance
Encompass the entire customer lifecycle
Engage shoppers in their current context
Predict customer purchases, preferences and more
Download this book to understand the power of AI-driven personalization and read strategies that you can use right away to prepare for the upcoming holiday season.