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‘7 Strategies to Win Customers in Times of Crisis’

Looking forward to seeing you online on Thursday, May 7, 9:30 AM PT/12:30 PM ET

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05/07/2020 09:30 AM
05/07/2020 10:30 AM
Webinar: 7 Strategies to Win Customers in Times of Crisis

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About the Webinar

Many companies are challenged with minimizing COVID-19’s impact on their revenues. It’s clear that doubling down on a digital-first strategy is critical to adjust to the shifts in consumer behavior. However, an analysis by Gartner reveals that 71% of even the most digitally advanced companies are not helping customers with their most pressing questions and problems.

All companies can agree that it’s not business as usual but are uncertain which strategies to implement, what works, and how to make them happen quickly. During this webinar, we will discuss examples of effective digital strategies from companies across industries such as Retail, Grocery, Quick Service Restaurants, and Banking.



  • Best practices implemented by industry leaders
  • Digital strategies to mitigate revenue loss
  • How to prepare for a post-COVID restart

Featured Speakers

Janet Jaiswal, SVP of Marketing

Janet Jaiswal
SVP of Marketing

Joe Ayyoub, Chief Customer Officer

Joe Ayyoub
Chief Customer Officer

Kendra Chen, VP of Product

Kendra Chen
VP of Product