Hospitality

Win your customers’ business and loyalty with a differentiated experience across all channels through a high-touch digital concierge

See how our customers are using ZineOne’s personalized engagement at scale

Connecting the online and offline experience

Connecting the online and offline experience

Offer a seamless and personalized guest experience across all traditional and digital channels at every touch point of the customer journey

Pre-Trip Planning

Pre-Trip Planning

Optimize customer engagement during the trip planning by offering relevant and personalized information based on their browse patterns and past interactions with your brand.

Booking Completions Across Channels

Booking Completions Across Channels

Contextually remind customers about incomplete bookings across channel and sessions by preserving user context as they move from channel to channel

Loyalty Reminders

Loyalty Reminders

Encourage increased usage of the loyalty program with timely personalized reminders about rewards available for them

Onsite Services & Promotions

Onsite Services & Promotions

Engage the right user at the right time with the right message at the right location. Send them a time-sensitive offer based on their individual preferences and personal tastes

Post-Stay Engagement

Post-Stay Engagement

Win their lifetime allegiance by updating them about loyalty points generated in the past visits and sharing promotions for future visits based on their prior visit activity