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Real-Time Customer Engagement Hub for Hospitality

Real-Time Customer Engagement Hub for Hospitality

ZineOne’s next generation Customer Engagement Hub enables hotels and casinos to personalize all stages of their customers’ journey – from pre-decision and planning phase, to on-property and post-trip. Powered by an AI-driven streaming platform, it is able to bring together each guest’s transient immediate context with their past context (within the hotel’s own systems). The system uses these insights to engage customers across all digital touch points with contextual and hyper-personalized interactions.