More than
users
Processing over
events each year
Generating
of data every hour
ZineOne enables large enterprises in the retail, restaurant, hospitality and banking industries to understand and respond in real-time to individual customer activity, solving the challenge of personalized engagement at scale.
Related to the emerging challenge of personalized 1:1 engagement at scale is the fact that enterprises also face growing complexity from:
- The sheer number of channels now available for customer interactions
- The need to create a consistent experience across each of these channels
- The overwhelming amount of siloed customer data that hindersenterprises’ ability to correlate events or contextualize interactions
We are powering the future of intelligent experience personalization.
As an AI-powered decision layer, ZineOne offers a new, next-gen approach to customer engagement at scale, leveraging the capabilities of artificial intelligence to deliver the humanized, personal experiences that customers today demand from brands.
AI for Smart, Personal Interactions
It is AI that allows the ZineOne platform to intelligently bridge the gap from insight to action by capturing ‘in-the-moment’ intent and responding in real-time with personalized engagement via web, mobile web, and mobile app channels, orchestrating the messages and experiences customers truly care about.
Machine Learning for Increasingly Effective Engagement
Machine learning capabilities enable AI-powered experiences to become more relevant and effective over time by learning which messages and interactions best apply to specific customers, situations, and events. As it adapts, the ZineOne ICE platform enables enterprises to better engage customers to drive loyalty and sales.
Management Team
Debjani Deb
Chief Executive Officer
Co-founder of EmPower sold to Genpact (NYSE G), Worldwide CSO at GCI a WPP company. Previous experience at Booz Allen and Hamilton, ONI systems, Mayan Networks and AT&T Bell Labs. MIT Sloan School of Business, Stanford MS Computer Science.
Arnab Mukherjee
Chief Technology Officer
20+ years of experience building enterprise technology platforms. Head of Kana’s North American Engineering Team. Architect of Oracle Fusion Middleware Data Layer. Founding team member of Turfview sold to ICTEA
Manish Malhotra
Chief of Products
Co-founder Social Lair. 20+ years enterprise software experience at Sun Microsystems, AT&T Bell Labs. Stanford MS and PhD (High Performance Computing and Massively Parallel Algorithms).
Karin Becker
Chief Revenue Officer
Proven Sales Leader in SaaS, Internet, and Digital Media companies. Deep experience in AdTech, MarTech, Data Science and AI solutions, across all verticals.
John Tingleff
Chief Financial Officer
In the unpredictable world of early-stage company finance, my work with VCs, and with trade and acquisitions, gives me an insider’s view. You would be hard-pressed to find a situation to throw at me that I haven’t experienced.
Janet A. Jaiswal
SVP of Marketing
20+ years of experience marketing high-tech software to enterprises. Previous experience includes working at Tealeaf, an IBM company, Capillary Technologies, and eBay. MBA from Carnegie Mellon University and BS from the University of California at Berkeley.