events each year
of data every hour
ZineOne enables large enterprises in the retail, restaurant, hospitality and banking industries to understand and respond in real-time to individual customer activity, solving the challenge of personalized engagement at scale.
Related to the emerging challenge of personalized 1:1 engagement at scale is the fact that enterprises also face growing complexity from:
- The sheer number of channels now available for customer interactions
- The need to create a consistent experience across each of these channels
- The overwhelming amount of siloed customer data that hindersenterprises’ ability to correlate events or contextualize interactions
We help enterprises address the new class of customer engagement challenges.
Today, customers’ ever-present digital connections to brands cause heightened expectations with their interactions. Customers—particularly those of younger generations—demand to be known and engaged by brands authentically, in ways that are meaningful and relevant to their personal needs and desires.
It’s clear that enterprises require a new approach to customer engagement-one that is intelligent, personalized, and scalable. This is the challenge ZineOne was built to solve.
Our Intelligent Customer Engagement platform combines and processes an unprecedented amount of past and present customer data points, then leverages AI to react to customer triggers in real-time and on any channel, engaging each customer at the right time, in the right place, with the right message.
ZineOne, and its Intelligent Customer Engagement platform, is a Gartner Cool Vendor
Each year, Gartner identifies Cool vendors in key technology areas and publishes a series of research reports highlighting interesting, new, and innovative companies, products, and services. We are very excited that Gartner has placed us in this elite group and named us a 2018 Gartner Cool Vendor.
Chief Executive Officer
Co-founder of EmPower sold to Genpact (NYSE G), Worldwide CSO at GCI a WPP company. Previous experience at Booz Allen and Hamilton, ONI systems, Mayan Networks and AT&T Bell Labs. MIT Sloan School of Business, Stanford MS Computer Science.
Chief Technology Officer
20+ years of experience building enterprise technology platforms. Head of Kana’s North American Engineering Team. Architect of Oracle Fusion Middleware Data Layer. Founding team member of Turfview sold to ICTEA
Chief of Products
Co-founder Social Lair. 20+ years enterprise software experience at Sun Microsystems, AT&T Bell Labs. Stanford MS and PhD (High Performance Computing and Massively Parallel Algorithms).
Chief Revenue Officer
Proven Sales Leader in SaaS, Internet, and Digital Media companies. Deep experience in AdTech, MarTech, Data Science and AI solutions, across all verticals.
Chief Financial Officer
In the unpredictable world of early-stage company finance, my work with VCs, and with trade and acquisitions, gives me an insider’s view. You would be hard-pressed to find a situation to throw at me that I haven’t experienced.
Janet A. Jaiswal
SVP of Marketing
20+ years of experience marketing high-tech software to enterprises. Previous experience includes working at Tealeaf, an IBM company, Capillary Technologies, and eBay. MBA from Carnegie Mellon University and BS from the University of California at Berkeley.